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Fraudulent calls in English are on the rise

CERT-EE has been notified of telephone calls in English in which people are asked about the security of their computer and to grant the caller access it. Disconnect these calls immediately!

The calls are made from a foreign number and the caller introduces themselves as a representative of a very reliable and internationally known company. Then, the caller asks questions about your computer, claiming that many people are working from home in the current situation and it is very important that the computers are secure and well-protected. Having received answers to the questions, the caller asks to be granted access to your computer to make sure that it is secure enough. The caller will not be discouraged if you refuse; instead, they are very persistent and will not end the call.
‘We advise you to disconnect such calls immediately and add the caller to your black list. Do not grant a stranger access to your computer under any circumstances,’ stresses Tõnu Tammer, Executive Director of CERT-EE.

‘The purpose of fraudulent calls is not clear yet. For example, the fraudster may attempt to sell scareware products that would supposedly help find malware from your computer which you can only remove by paying a certain amount. The fraudster may also wish to gain access to the details of your accounts or credit card details,’ added Tammer.

If you received such a call, did not disconnect it, and have granted the fraudster access to your computer, you should contact a competent IT specialist immediately and notify CERT-EE of the incident (cert@cert.ee). Change your passwords at once, as they may have been leaked during the attack. If you suspect that the fraudster has made any payments through your bank account, please contact your bank. You should also disconnect your internet connection and let a spyware software perform an in-depth scan of your computer.

Kertu Kärk
Head of the Communication Department at RIA
5850 9665
kertu.kark@ria.ee

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