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The Central Criminal Police launched a cybercrime reporting and information website

Today, on Safer Internet Day, the Cybercrime Unit of the Central Criminal Police opened the website which can be used for reporting cybercrimes and information to the police. The website also gives tips on how to recognise phishing e-mails or restore access to your personal accounts.

Oskar Gross, Head of the Cybercrime Unit of the Central Criminal Police, said that the cyber world is part of everyday life and it is inevitably accompanied by cybercrime. ‘Cyberspace contains our personal and sensitive information which is attractive to criminals; therefore, it is important to report it if you have fallen victim to a crime. Alerting the police may not always be the first thing to come to mind. The new website enables you to give information quickly and conveniently. The more convenient it is to report a crime, the more information we receive about the crimes committed,’ said Gross.

In the case of cybercrime, the investigator needs to know some details which may not be self-evident for the victim. ‘There are different scenarios listed on the website and we ask people to answer the questions there and describe their activities. For example, you can notify us if you have received a suspicious e-mail, your account has been hijacked by a stranger, or a website has been attacked,’ said Gross, describing some of the scenarios, adding that the website can also be used for submitting tips to the police. ‘We also share preventive tips to avoid becoming a victim, as well as information on what to do if you have already fallen victim to a crime,’ said Gross.

According to Tõnu Tammer, Head of CERT-EE, the Incident Response Department of the Estonian Information System Authority, lack of information and slow transmission of information are the main problems. ‘We know from the example of other countries and from our own experience that cybercrime is becoming more prevalent in cyberspace, but information does not always reach the public authorities who could do something about it. Criminals and fraudsters are becoming more sophisticated, employing intricate schemes which can be a tough nut to crack. That is why the website is a great place to leave a record of the incident to the police and the Information System Authority,’ said Tammer. With the data we collect, we can look at the whole picture of what is happening in Estonian cyberspace and, thus, prevent and warn people of new types of fraud and crime.

The information given to the police helps the police gain an overview of the digital world and, in addition to helping victims of cybercrime, can help protect other people from cybercrime. This may involve cooperation with partners to inform the public about new crime schemes and can also help in solving cases. The received reports also make it easier to link cases and get a better overview of the activities of criminals.

The new website is available at and it was developed in cooperation with the Information System Authority.

Barbara Lichtfeldt
Press Officer of the Police And Border Guard Board
5871 3688

Seiko Kuik
Press Officer of the Information System Authority
5851 7028

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