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Customer Support

Customer Support

Phone: +372 666 8888
Working hours: 8.30 a.m. – 7 p.m. on working days
Website for assistance with ID: www.id.ee »
​​​​Email: help [at] ria.ee

Your query will be registered in the information system of the customer support. This ensures that it will not be lost and that you receive a response.

Phone calls will be recorded to ensure a higher quality of service.

Suspension of ID-card certificates

Phone (24/7): +372 677 3377 or 1777 (price information of the short number »)

For authorities and companies

Report a cyber incident

Phone (24/7): +372 663 0299
Email: cert [at] cert.ee
Environment for reporting cyber incidents »

Failures in the state network

Phone (24/7): +372 663 0299

Using ISKE and E-ITS

Phone: +372 666 8847
Email: standard [at] ria.ee

Last modified: 03.01.2022

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